Privacy Policy

Draft for review. Not yet reviewed by counsel.

What we collect

• Contact details you submit: name, email, phone, organization.
• Property details you submit for analysis.
• Order and payment status records (card details are handled by our payment provider, never by AIREx).
• First-party product analytics: anonymous session identifier, page path, and event names. We do not run third-party advertising trackers.

How we use it

• To produce and deliver the report you ordered.
• To contact you about your order or enterprise request.
• To improve the product using aggregate funnel statistics.
• Marketing email only where you explicitly opted in.

Sharing

We share data only with processors required to run the service: our cloud database and storage provider, our payment provider, and our transactional email provider. We do not sell personal data.

Security

Customer records are protected by server-side authorization and database row-level security. Report files are stored in a private bucket and are only reachable through short-lived signed links issued after we verify your order.

Retention

Order records and delivered reports are retained for our accounting and support obligations. You may request deletion of marketing contact data at any time.

Your rights

You may request access, correction or deletion of your personal data by emailing privacy@airaios.com.